Privacy policy
Last updated:
localforms is provided by Robbie Clark Ltd, registered in England and Wales (company number 16884489), registered office 3rd Floor, 86-90 Paul Street, London EC2A 4NE (“we”, “us”). This policy covers the localforms mobile app and website.
Who is responsible for your data
localforms is a business service. When your employer uses localforms, your employer is the controller of what you capture (supplier visits, photos, voice notes, reports), and we process it on their behalf under a data processing agreement. We are the controller only for the small amount of data we need to run your account and the service itself.
What the app collects
- Account details: your name, your work email address and an account identifier, used to sign you in and to attribute your captures to you.
- What you capture: supplier and product details, notes, quotes, photos taken in the app and voice notes. Photos taken in the app are never saved to your photo library.
- A device identifier that the app creates on first launch. It isn't a hardware or advertising identifier. It's used to sync your captures reliably and to tell your devices apart.
- Diagnostics, only when you choose to send them. If you tap “Send diagnostics”, the app sends a technical report: app version, sync and queue status, the device identifier and logs with personal content removed. It never includes what you captured, or your sign-in credentials.
We don't use advertising, we don't track you across other apps or websites, and we don't sell data.
Permissions
- Camera: to photograph business cards, price tags and products.
- Microphone: to record voice notes.
- Face ID or Touch ID: to lock the app, if you turn this on. Your biometric data never leaves your device, and we never receive it.
The app doesn't use your location or your contacts.
Where your data is stored
Captures are saved on your phone first, encrypted, and sent to your employer's localforms account when you're online. Each customer's data is held in its own dedicated database, hosted in the EU/UK by default. Photos and voice notes are kept on the phone for 30 days after they've been sent, then removed from the phone; they remain in your employer's reports. The third parties that help us provide the service (our sub-processors) are listed in your employer's data processing agreement.
How long we keep it
Captured data is kept for as long as your employer's account is active, or as set out in your employer's agreement with us. When your administrator removes a device, any data on it that hasn't been sent yet is erased from that device.
Your rights
You have rights over your personal data, including the right to access, correct and erase it. Because your employer controls what you capture, please make these requests to your employer's localforms administrator first. You can also contact us. If you're unhappy with how your data is handled, you can complain to the UK Information Commissioner's Office (ico.org.uk).
Children
localforms is a business service and isn't intended for children.
Changes
If we change this policy, we'll update the date above. Significant changes will also be shown in the app or sent to your administrator.
Contact
privacy@localforms.aiRobbie Clark Ltd, 3rd Floor, 86-90 Paul Street, London EC2A 4NE
For help using the app, see Support.